Innovative IT Support

Experience the CTS Difference

We provide service to over 160 clients throughout Virginia, West Virginia, Maryland, and the District of Columbia.

CTS is the premier MSP in the Shenandoah Valley area of Virginia, and has earned a reputation as the “Go-To IT Company” for which we are very proud of. We have built a network of trusted partnerships with leading companies such as DELL, SonicWALL, Carahsoft, Microsoft, GoToConnect Powered by Jive and Comcast over the years. We provide 360 degrees of support, and employ multi-certified engineers that are some of the very best anywhere.

What sets us apart from your average IT service provider? At CTS, we pride ourselves in delivering each one of our services in a proactive, responsive, and reliable way that moves at the speed of your business. But above all, we care deeply for each one of our clients in the Winchester, Virginia and surrounding communities, no matter how big or small, through our deeply engrained culture of loyalty and civility.


Celebrating 10 Years

of Proactive Support

CTS is celebrating 10 years in business! We wouldn’t be where we are today without our loyal clients. Thank you for trusting us to be your go-to IT service provider for the last decade. We believe in protecting the business you have worked so hard to build.

If your company needs an experienced IT management partner, reach out to us today.

Meet the CTS Team

Your Certified IT Specialists

Cardinal Technology Solutions Owner

Leslie Hicks

President and Tier 3 Engineer / Hardware Architect

Leslie is the CEO of Cardinal Technology Solutions, Inc. (CTS). He is an IT professional with over 25 years of experience in network administration, technology training, management and customer support. He has proven success in multiple industries with building and managing teams, developing solutions and creating results for both large and small organizations. His certifications in networking, hardware, and client / server operating systems coupled with his experience and passion for technology enable him to present solutions to clients that are both economical and time saving. He has an Associate of Science in Network Engineering with concentration in Microsoft and Cisco products.

Leslie served honorably with the United States Marines and is a veteran of Operation Desert Shield, Operation Desert Storm and Operation Desert Sabre. His awards and decorations include the Combat Action Ribbon, Navy Unit Commendation, Meritorious Unit Commendation, National Defense Medal, Southwest Asia Service Medal, Kuwait Liberation Medal (Kingdom of Saudi Arabia) and Kuwait Liberation Medal (Kuwait).

Cardinal Technology Solutions Vice President

Chris Russell

Vice President / Sales

Chris joined our team in 2017 as our Vice President. He has over 30 years of managerial, sales and customer relations experience behind him.

Cardinal Technology Solutions Engineer

Bobby Maphis

Team Leader / Tier 2 Engineer

Bobby became a member of CTS in 2015, bringing with him 7 years of IT support experience. Along with his certifications, he has extensive experience and knowledge across a wide array of systems networks and services.

Cardinal Technology Solutions Engineer

Jason Shirley

Tier 1 Engineer

Jason joined our engineering team in 2018. His certifications coupled with his passion for technology and attention to detail have provided fast reliable service consistently to our clients.

Cardinal Technology Solutions Helpdesk Specialist

Aaron Crosen

Helpdesk Support Specialist

Aaron became a valuable part of our team in 2020. With over 8 years’ experience building and repairing computers and phones, Aaron is a highly skilled technician. He has an Associates degree from Lord Fairfax Community College, and holds an A+ Certification in Hardware / Software.

Cardinal Brandon Jones Helpdesk Support Specialist

Brandon Jones

Helpdesk Support Specialist

Brandon became the newest member of the CTS team in 2023. He holds CompTIA A+ certifications in computer hardware and software operating systems. Brandon is detail-oriented, highly skilled at resolving issues quickly, and dedicated to consistently bringing the best service possible to our clients.




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Certified IT Technicians

Fast, Reliable Service

Cost-Effective Options