IT Help Desk

Support Your Employees

When you run into an IT issue, you want it resolved quickly. That’s where our IT helpdesk comes in–it’s where you can go to get assistance and resolve simple and complex issues. Our helpdesk turnaround time is 30 minutes or less for remediation, thanks to our friendly and knowledgeable technical staff. Armed with a myriad of powerful support tools, our staff can offer quick solutions to almost any IT problem you may encounter, most of the time via remote support. With onsite technical support and 24/7 on-call services available, you never have to worry about being stuck with an IT problem you can’t fix.

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Network Support

Optimize Your Network

No matter how big or small your network is, we can help you optimize its performance, reduce the risk of downtime, and develop a network infrastructure strategy that aligns with your business goals. With over 40 years of combined experience, the team at CTS is equipped to determine your network needs, analyze your current network infrastructure, and identify the strong and weak areas in your network. We help your business establish or strengthen a reliable network while keeping your budget in mind.

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Hardware Procurement

Cost-Effective Hardware Solutions

We partner with industry leaders like Dell, SonicWALL, and GoToConnect to provide the best and most advanced business hardware solutions available. We not only design custom systems for your business needs, but we do so in a way that provides the greatest value and highest level of efficiency. We’ll walk you through the hardware options available and consult you on which options would best for your business needs and budget.

Besides being a Dell partner on both the civilian and federal side, we have also partnered with Dell Financial Services to provide financing options for businesses. Now you can get what you need to run your business well, without having to worry about paying for all of it up front. Ask us about our financing options and low monthly payments through Dell Financial Services.

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Network Expansion

Grow With Your Business

As businesses grow, their networks should grow as well. Whether you need 10 new network lines or 1,000 lines, fiber lines, cables, or security cameras, we have you covered. If you’re not sure what you need, our team will evaluate your current network and growing business to determine what changes we can implement to support the growth. CTS offers low voltage cable runs, network patch panel installation, wall plates, and jacks. Whatever your growth needs are for your existing infrastructure, we have the teams and talent necessary to make it a reality.

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Workstation Monitoring & Management

Support Your Employees

How would you cope if your network went down? While this is a situation no one hopes to deal with, we can’t emphasize how important it is to be prepared for unforeseen network troubles. Workstation monitoring and management is one of the best ways to prepare for network outages and prevent small IT issues from turning into major headaches. We can identify system problems that are occurring in your network long before you notice that an issue exists. Our 24/7, 365-days-a-year workstation monitoring can give you the peace of mind you need to focus your time and energy on growing your business.

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Calculate Your Current IT Costs

Find out how much you can save with CTS.

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